Business Relocation and Telecommunications Infrastructure Design and Planningbusiness relocation, office relocation and telecommunication consultant, commercial property office space relocation, business planning and office team project managementoffice relocation and telecommunication consultant, commercial property office space relocation, business relocation, business planning and office team project management

 

Business and Technology Relocation Planning and Project Management

Business Relocation and Project Management consultant for Avaya and Nortel network pbx phone service, business relocation and Telecommunications Infrastructure Design and Planning, corporate relocation and Telecommunications Infrastructure Design and Planning, open office equipment technology commercial telecommunication phone system provide business service, office space avaya nortel network phone system provide commercial telecom phone services Telecommunications Infrastructure Design and Planning, business relocation and Telecommunications Infrastructure Design and Planning, Business Communication and Project Management consultant for Avaya and Nortel network pbx phone service Planning project manager for network cable rfp pbx mdf idf ladder rack system implementation office design project management telecommunication phone service information technology business services network cable rfp pbx mdf idf ladder rack system implementation project manager for office design project management telecommunication phone service information technology business services

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Business Relocations

Business Relocation
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Technology Relocation

Technology Relocation
Toughest Part
Telecommunications Relo
Independent Consultant
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PBX Relocation

Project Management

Project Management
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Office Relocation
IT Project Management
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Cellular phones and wireless services. Often, the employee buys the phone & submits it as an expense item which may not even pass through the Telecommunication’s department

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(888) 897-5042

 

 

It Infrastructure

IT Infrastructure Design
Infrastructure Design
Cable Plant Design
Tag Abandoned Cable

PBX & Voice Mail

Telephone Systems
PBX & Voice Mail
Total Solutions
System Acquisition
Needs Analysis
A & V Conferencing
Voice over IP
Voice Convergence

Call Center

Design & Implementation
Call Center Design
Call Center Planning
Cisco Integration

Telecommunications

Consulting Services

Consultant Services
Telecom Management
Discount Phone Service
Billing Audits
2002 NEC Code
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Telecommunications and Call Center Consulting

Call Center Design & Implementation Management

 

The proper function of the professional Call Center in today's government environment can mean the difference between effectively serving the public or dealing with caller complaints, unflattering articles in the press, and attending special hearings. Incoming call centers are being used for taxpayer assistance, licensing and certification information and payment, unemployment assistance, public welfare information, etc. The correct equipment, proper software, most efficient network of services and effectively trained staff will ensure that your organization will be successful in providing your service to the public well into the future.

 

The experience and expertise of Paradise Communications will provide you with that services you need. These services include Inbound and Outbound Call Center Design, Selection, Recommendation and Implementation including:

  • Automatic Call Distribution (ACD) Systems

  • PBX Based ACD Systems

  • Computer Integrated ACD Systems

  • Outbound Predictive Dialing Systems

  • Outbound Power Dialing Systems

  • Integrated ACD/Outbound Solutions

  • ACD Management Information Systems (ACD MIS)

  • Web Enabled Call Center Applications

  • Integrated Voice and Data Applications

  • Call Center Design (Acoustics, Environment, Peripheral Equipment, etc.)

  • Agent/Collector/Telemarketer Training

  • Customer Service Representative/Sales Agent Telephone Training

  • Network Analysis and Design for Inbound/Outbound Applications

  • Specialized Software Applications (Forecasting, Staffing, etc.)

  • Analysis of Call Center Statistics for Staffing, Network Configuration, etc.

 

Paradise Communications works with other consulting firms nationwide to ensure that the expertise and experience needed for your organization's call center is readily available.

Computer-telephony integration (CTI) is becoming an increasingly popular technology solution as many businesses realize that service centers can become profit centers and not just support centers. Call centers make use of technology for integrating computers with phone systems to automate and add intelligence to inbound and outbound call processing. A well-designed call center will increase customer service while allowing organizations to use their human, computer, and financial resources more efficiently. Your organization can improve customer relations and retention, increase revenues through broader sales opportunities, and can also increase employee effectiveness.

Paradise Communications telecommunications consultants can help your company design, implement and support a call centre or new telephone system. Paradise Communications team of professionals can analyze your current and projected communications network traffic and can design a call centre based on your business requirements and necessary response times.

Through CTI applications, organizations are providing more efficient, personalized service to their customers. These value-added services have become potential differentiators in today's crowded and complex marketplace.

Paradise Communications can also provide on-going consulting in a support role to a client’s MIS/IT department in handling the voice communication systems for a new or existing facility.

Our services include:

  • Information Gathering and Station Reviews
  • Provisioning and System Design
  • Preparation of RFP
  • Bid Review
  • Contract Negotiation
  • Project Management
  • Inspection and testing
  • Cutover Support

Contact us today to discuss how we can help you!

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  Paradise Communications               Phone:  (925) 683-7916                  E-Mail:  Info@ITRelo.net

              Last modified:  10/04/08                           Paradise Communications                            2005 Paradise Communications