Paradise Communications Business Continuity Services can help you plan and develop your Business Continuity Plans including an alternate facility, core computing systems equipment and support necessary to effect business continuance in the event of a disaster or some other emergency situation which would preclude normal operations at one of your Company’s locations. The focus is on providing a comprehensive ability to recover systems and operations with minimal operating risk, positioning your company for future changes in geography, products and technology while minimizing expenses.
We can also review and manage the development of, or compliance with the corporate guidelines for your Company’s business contingency planning efforts. We work with you to plan and assure that in the event of a business interruption disrupting normal business processes of a business unit, that the proper planning and testing have been accomplished to facilitate a timely restoration of business operations or relocation to an adequate alternate facility.
Business Recovery Services Project Manager
The Project Manager will provide leadership in coordinating, assessing, developing & communicating recovery environment requirements and contingency plans associated with your companies Business to protect the firm in the event that facilities or technology resources are unavailable due to an unforeseen disruption. Provide very complex project leadership between the technology groups and other departments or organizations within your business, emphasizing regular, direct communication with application support management throughout the organization.
With minimal supervision, your project manage will coordinate & facilitate all business continuity planning activities. He will interact with the critical business organizations, executive and senior management & support groups for the purpose of planning, directing, controlling and maintaining the contingency planning effort. He will utilize his experience and knowledge to interact with the various team members to facilitate their plan development.
Your Project Manager will have the following Responsibilities:
Assume management responsibility for Business Contingency planning efforts with a major focus assuring adequacy of business unit contingency plans for critical business areas, functions & applications to maintain continued operations, asset protection and loss mitigation in the event of a disruption, coordinating activities of technology resources & development groups, as required.
Work with business unit management to enhance contingency plans mitigating the effect of a technology system or application failure or problem. Key objectives are that business units can continue to manage the firm’s assets, satisfy our regulatory obligations and maintain our presence in the market place.
Provide direct communications between the Staff and Executive Management, Information Technology Operations, Technology Architecture & Engineering and Systems Application Programming Management. Participate in appropriate business unit and development planning meetings and activities. Facilitate timely identification, escalation, resolution and follow-up for all outstanding issues.
Assist the department in enhancing, formalizing and standardizing the business continuity planning process, including forecasting and tracking mechanisms, across all business units, to facilitate timely accommodation of future recovery requirements & opportunities.
Assume leadership role in developing, coordinating and maintaining comprehensive business contingency plans and validation methodology, to ensure the firm’s ability to recover, in the event of an unforeseen disruption to facilities, technology systems or applications.
Perform all departmental administrative activities including staff meeting attendance, monthly status reporting, budgeting, strategic planning, expense processing, documentation and other activities, as assigned, in a timely fashion.
Business Continuity Planning and Implementation Management that may entail any or all of the following responsibilities:
A. Development - Directing or assisting in the development of Business Continuity plans and procedures, and providing regular status updates to the Business Continuity Steering Committee.
B. Change Management - Assessing the Business Continuity implications of proposed technological or organizational changes, and coordinating any revisions to existing Business Continuity plans or procedures necessitated by such changes.
C. Administration - Coordinating routine updates to the detailed information supporting the Business Continuity procedures (e.g. contact lists, personnel assignments, hardware and software specifications, network diagrams, vital records inventory lists, off-site backup schedules, etc.). Coordinating electronic access to, and hard copy distribution of, the Business Continuity plans and procedures. Protecting the confidentiality, integrity and availability of the Business Continuity plans and procedures. Administering contracts and service agreements with Business Continuity service providers.
D. Training and Awareness - Ensuring all personnel with specific Business Continuity responsibilities are adequately trained to fulfill those responsibilities. Ensuring all employees are familiar with the relevant provisions of the Business Continuity plans.
E. Testing and Exercising - Ensuring that all technical components of the Business Continuity plans are successfully tested at least annually, or whenever significant changes are made to those components. Planning and coordinating at least one simulation exercise a year, involving all critical business units. Documenting the results of all tests and exercises, and identifying any recommended enhancements to the Business Continuity plans and procedures.
F. Execution - Providing 7x24 on-call support for any emergency which may require activation of all or part of the Business Continuity plans. In the event that activation is required, serving as liaison between the Crisis Management team (i.e. senior management) and the Business Continuity teams (i.e. the teams recovering operations at the alternate facilities and the teams restoring operations at the home facility).