Telephone System Acquisition Services

Paradise Communications has the experience your business requires to design, select and properly implement a new telecommunications system. Years of experience with Northern Telecom and a number of Lucent Technologies installations and upgrades, County wide voice mail system design solutions and a number of voice and data support services all part of our key consultant service background.  Whether you require a small telephone system a large PBX or Voice over IP (VOIP) system or a Centrex based system or even multiple systems, Paradise Communications has the experience to design, solicit and implement a system that can meet your unique requirements while allowing for future growth and reconfiguration.

Our expertise also allows us to assist in the acquisition of PBX and peripheral systems such as Voice Messaging, Unified Messaging, Call Accounting, Paging, Wireless Telephones, etc. in conjunction with a new telephone system or as an addition to an existing system.

Dealing with Telecommunications, Cabling, Carriers and Telecommunications and Network equipment vendors is always a challenge.  Although we deal with a large number of Carriers and Computer an network vendors, we focus on just a couple of PBX vendors for most of the projects.  The two primary vendors with whom we have consulting relationships are Nortel Networks and Avaya/Lucent Technologies.  The primary Links for Avaya and Nortel networks are shown below.  With many years of experience in the Telecommunications industry, our consultants know these systems very well.  From the basic applications all the way through sophisticated customer service and retail call center applications.  When the need arises, contact us for an unbiased perspective on which system will best fit your needs. 

Basic Telecom System Design, Selection, Recommendation and Implementation includes conducting a full assessment of the needs of your organization, creation of a Request for Proposal (RFP) document, review of vendor proposals, a recommendation for the best solution to your unique needs and implementation of the selected system and its peripheral equipment.

Paradise Communications breaks the acquisition process into three major phases:  requirement analysis, system selection, and system implementation as described below.

Requirement Analysis

During this phase the consultant defines your company's needs.  This phase can include some or all of the following activities:

System Selection

During this phase the consultant identifies/recommends the optimal system.  Paradise Communications Consultants uses objective, analytical tools to perform the proposal evaluation process.

This phase can include some or all of the following activities:

Paradise Communications can work with your organization by conducting a complete system selection project, or serve in a consultative role to review work that may have been performed by your own staff or evaluate proposals submitted by various telecommunications system providers.  We'll be happy to work out a plan that best suits your needs.