Telecommunication Needs Assessment

 

Paradise Communications provides complete needs analysis to determine client technology direction, solve existing problems, improve efficiency of existing systems, and review proposed systems in relation to present and future operational needs.  The results of a complete needs analysis will allow your organization to make sound decisions on the future of your telecommunications systems.

 

With the tremendous change in available technology today coupled with the various & solutions& offered by a myriad of companies, many organizations feel overwhelmed with the choices for their telecommunications needs.  Paradise Communications understands this frustration. Paradise Communications works with client organizations to determine the best manner in which to proceed with technology choices, network arrangements and simple communications options. 

 

Paradise Communications understands that the best manner in which to determine a client's telecommunications direction is to conduct a full needs assessment. The results of such will fully answer such questions as:

 

Paradise Communications can answer those questions by providing a complete assessment of your telecommunications needs. Starting with end user interviews, Paradise Communications will ensure that all recommendations are compliant with your unique operation and future plans. The result of this assessment will clearly determine your technology direction whether it be to optimize existing systems, add peripheral systems or conduct a complete replacement of current systems with more productive technology.

 

The results of a complete needs analysis will allow your organization to make sound decisions on the future of your present telecommunications systems as well as allow for full strategic planning into the future.

 

Telecommunications Product Evaluation

 

Paradise Communications professionals have the expertise to provide complete and complex evaluations of vendor products. This service is available for the end user who desires a comprehensive evaluation of the products they are planning to purchase, or for the manufacturer who is planning to bring a new product to market and is unsure if it fits the needs of its customer base. The professionals at Paradise Communications combine their extensive knowledge in system design with the specific product's design criteria to complete these evaluations in a most comprehensive manner.

 

Call Processing System Design and Acquisition Services

Although maligned consistently in the press, the automation of call processing and message taking functions is a necessary and productive alternative for businesses today. The improper design, implementation and use of these systems, however, leads to such problems as caller complaints, lost callers, customer frustration and eventually lost customers.

 

It is through a complete evaluation of your everyday business atmosphere, an in-depth analysis of your calling patterns and careful attention paid to your callers needs that Paradise Communications is able to correctly design a voice/call processing system that meets the needs of your business and your callers and not to the specifications of a certain product offering.

 

Call Processing System Design, Selection, Recommendation and Implementation services include:

 

It is though careful implementation that your callers will begin to appreciate the investment you've made to process their calls more efficiently.

 

Centrex System Design and Acquisition Services
Once seen as a victim of the rise in popularity of digital PBXs, Centrex service has made a resurgence mainly due to the newer, digital Central Offices being installed by the local operating companies. Centrex is the product of choice among many telephone companies nationwide and is sold in various "packages" based on customer size, feature demand, service availability and system cost. Paradise Communications will design, recommend and implement the correct Centrex system for your telecommunication needs.

 

Our experience and expertise covers:

 

Paradise Communications has worked with numerous local operating companies in regards to their Centrex offerings. Although provided under a variety of names, Centrex service is based on the Central Office (C.O.) manufactured by such companies as AT&T, Northern Telecom or Nortel, Lucent or Avaya, Siemens, Ericsson, NEC, Fujitsu and others. The features available will depend on the C.O.'s software level and the tariffs filed by the local operating company. Paradise Communications maintains contact with many local operating companies to keep in touch with new offerings and antiquated tariffs.